Working with any kind of government entity is bound to be a slow and methodical process. On its best day, the government is staffed with people who are motivated primarily by avoiding getting yelled at or fired. There ae no performance based incentives in the public sector, so speed and efficiency take a back seat to following every rule without any kind of regard to common sense or the underlying purpose the rule is supposed to serve. With that kind of a back drop, it is no surprise that Medicare makes a lot of people scared and frustrated on a regular basis. Of course, there is something inherently off about the fact that many people consider public health care to be something of an entitled guarantee in life. Since it really isn’t, it may be necessary to take a step back and look at how fortunate the elderly really are.
While the elderly should always have protection under the law equal to anyone else, there is a limit to how much additional protection they should expect. While they are guaranteed Medicare’s financial assistance if they find themselves in need of it, expecting any government entity to work with any sort of expediency is a little bit like expecting a three legged elephant to out sprint a cheetah. The term “snow ball’s chance in Death Valley” does not do justice to the silliness of such an expectation. In a situation which involves Medicare, allowing a month or more for any sort of response is not just being conservative; in many cases, it is being reasonable.
And when you expect Medicare to pay for anything, you need to give them even more time. In most cases, Medicare’s process is anything but smooth. They require all sorts of documentation, and a great deal of attention to detail on the forms they want filled out. While they will ultimately do right by you, the waiting time may end up being quite expansive. There is no sense trying to rush the process. Just as with medical treatments themselves, bureaucrats will take as long as they take.